Support Engineer (m/w/d)
Grafenberger Allee 297, 40237 Düsseldorf
Development
Full-time
Your career – your success!
For our internal SOMI Group company, SOMI Services GmbH, we are immediately seeking a Support Engineer (m/f/d) for on-site support.
As part of our IT support team, you will be the first point of contact for technical challenges – both on-site and remotely. You will resolve software and hardware issues, work closely with our administrators, and ensure stable IT operations through thorough documentation.
Your benefits – at a glance
A salary that rewards your performance - and more!
We reward your contribution to our success with an attractive salary package.
Continuing education made easy
At our in-house academy, we promote your career with customized training courses.
Wellpass: Company fitness for over 6,500 locations
Whether it's the gym, yoga, or wellness – your wellbeing is important to us.
Modern equipment for your success
Work with a Surface Pro 7+, a company cell phone, and a mobile screen – flexible and efficient.
Home office and flex options
You decide how and where you are most productive.
Shirt service and discounts on 800+ top brands
Save time and money with exclusive employee benefits.
Perfectly prepared: Your structured onboarding with mentoring
Our onboarding program, including personal mentoring, ensures that you get off to the best start in your new job and are well equipped for the challenges of everyday work.
Relaxation and gaming room
Massage chair, foosball table, darts, and consoles – for your well-deserved break.
Team events and networking
Experience unforgettable moments at our summer parties, after-work events, and team-building activities – because team spirit is very important to us! Check out the highlights on our social media channels!
E-scooter and e-bike sharing
Stay flexible and environmentally conscious – whether for your commute to work or spontaneous trips in your free time.
Work with the best
Projects with the top 20 DAX-listed companies.
Achieve great things together
Become part of a team that creatively and actively shapes solutions.
Attractive salary
Home office and flexible working hours
Relaxing & gaming lounge
Team events
Diverse fitness options with the EGYM Wellpass
Offers & discounts on over 800 brands
E-bikes & e-scooters
Your tasks – Challenging & varied
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Receiving and handling IT support requests (first and second level)
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Onsite and remote support, including troubleshooting software and hardware issues
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Collaboration with system administrators and other teams
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Maintenance of knowledge bases and documentation
Your profile – Convincing & Ambitious
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Completed IT training (e.g., IT specialist for system integration) or a comparable qualification
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Initial experience in IT support or system administration is desirable
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Good knowledge of the Windows environment, Active Directory, as well as hardware and peripherals
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Strong communication skills, service orientation, and a structured way of working
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Very good German skills (at least C1) and good English skills (at least B2)
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Driver’s license class B and willingness to travel occasionally for work
Onboarding and mentoring
At SOMI, you start with your mentor and your personal buddy. And even after months, you always have your contact persons.
Personal development
In addition to professional development, the development of your personality is not neglected.
Professional development
With us, you will always be challenged with your skills. You will gain new knowledge, even outside the box.
Career prospects
We offer you every opportunity to get involved and follow your own personal career path.
Interested? Then we look forward to receiving your application
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